Operations
Architect
for Mission-Driven Organizations
See Clearly. Design Intelligently. Transform Sustainably.
I help education and social impact organizations design the operating model they actually need—through Socratic inquiry, enterprise architecture, and fractional leadership.
Does This Sound Familiar?
Most mission-driven founders face the same operational challenges
The Problem
- You're a visionary founder drowning in operations
- Finances are messy - you don't know your true unit economics
- No documented systems or processes (everything lives in your head)
- Wrong people in key roles, or critical positions unfilled
- Marketing isn't generating consistent leads
- You're working 60+ hours/week on admin instead of your mission
How I Help
- Map your complete operational system (people, processes, technology)
- Assess every critical area: team capabilities, tech stack, marketing, branding, org structure
- Design the strategic blueprint for where you need to go
- Serve as thought partner on the big decisions
- Coordinate fractional specialists from my network
- Free you up to focus on your mission, not firefighting
Recognize these challenges? Let's talk about your transformation.
Schedule Free ConsultationFractional COO vs. Traditional Consulting: The Key Difference
Consultants analyze and recommend. I architect the transformation, then stay to build it with you.
Traditional management consulting gives you a beautiful slide deck with recommendations. Then they leave. You're stuck implementing complex business transformation alone. I use enterprise architecture and change management methodologies to design your transformation - then I stay as your fractional COO to make it real.
Enterprise Architecture
I map your complete business system - people, processes, technology, brand, strategy - then design the transformation blueprint.
Change Management
I don't just hand you a plan - I lead the organizational change process and navigate the human side of transformation.
Ongoing Partnership
I'm not gone after the deck is delivered. I stay as your fractional COO to implement, adapt, and evolve with you.
Traditional consulting = analysis + recommendations. Fractional COO = transformation architecture + change leadership + implementation partnership.
Ready for a transformation partner, not just a consultant?
Let's Discuss Your NeedsService Packages
From consulting engagement to fractional COO partnership - choose the level of involvement that fits your transformation needs
Strategic Consulting
- Enterprise architecture assessment across all business areas
- Business transformation blueprint & roadmap
- Organizational capability analysis
- Technology & systems evaluation
- Strategic recommendations & transformation priorities
Fractional COO (Light)
- Everything in Strategic Consulting
- Change management & transformation leadership
- Organizational restructuring & execution
- Fractional specialist coordination
- Monthly strategic thought partnership
Fractional COO (Deep)
- Everything in Fractional COO (Light)
- Weekly strategic leadership & decision support
- Ongoing transformation management & optimization
- Board/investor strategy & communications
- M&A strategy, integration, or fundraising
- Executive coaching & leadership development
Which engagement level fits your transformation needs?
Book a Strategy CallWho I Work With
Mission-driven education and service businesses at critical transformation points
Transformation Stages
📊 Scaling & Professionalizing
$500K-2M Revenue
You've outgrown founder-led operations. Everything lives in your head. You need systems, structure, and the right people in key roles before you can grow further.
Transformation need: Strategic assessment + organizational architecture
🌍 Expanding & Systemizing
$2M-5M Revenue
Multiple programs, locations, or markets. Operations are complex and fragmented. You need enterprise architecture to integrate everything into a coherent system.
Transformation need: Enterprise architecture + change management + implementation
🚀 Transforming for Growth
$5M+ Revenue
Preparing for major moves: M&A, fundraising, international expansion, or significant pivot. You need strategic transformation leadership to navigate the change successfully.
Transformation need: Deep fractional COO partnership + ongoing strategic leadership
⚠️ Stuck & Struggling
Any Revenue Stage
Revenue plateaued. Operations breaking under current load. Great mission, messy execution. Better-organized competitors winning. You know something needs to fundamentally change.
Transformation need: Rapid assessment + prioritized transformation roadmap
Sectors I Specialize In
My international experience and multilingual capabilities (EN/ES/PT/AR) make me particularly effective in these mission-driven sectors:
🎓 Education Businesses
Alternative schools (Montessori, forest schools, microschools), language schools, tutoring programs, gap year programs, educational technology platforms
Why transformation matters: Education orgs often have strong pedagogy but weak operations. You need both to scale impact.
🌍 International Programs
Study abroad organizations, cultural exchange programs, international education consulting, language immersion programs, global learning platforms
Why transformation matters: Multi-country operations need enterprise architecture to maintain consistency while adapting locally.
🏔️ Youth Development
Outdoor education programs, leadership development, coaching organizations, wilderness therapy, adventure-based learning, character development programs
Why transformation matters: High-touch, experience-based programs need systems that preserve the magic while enabling scale.
💚 Social Impact Ventures
Community programs, nonprofit-to-commercial transitions, impact-driven service businesses, mission-focused organizations, B Corps
Why transformation matters: Balancing mission and margin requires strategic architecture that serves both.
At a critical transformation point? Let's map your path forward.
Get Free AssessmentHow We Work Together
A proven transformation methodology tailored to your engagement level
Months 1-2: Enterprise Architecture & Transformation Design
- Comprehensive assessment across all business dimensions: organizational structure, capabilities, processes, technology, brand, marketing, strategy alignment
- Map current state architecture - how everything connects today
- Design future state architecture - how it should work tomorrow
- Create transformation blueprint with prioritized initiatives
- Strategic thought partnership on vision, goals, and approach
Months 3-4: Change Management & Transformation Execution
- Lead organizational change process using proven change management methodology
- Execute highest-priority transformation initiatives
- Navigate the human side of change - communication, buy-in, resistance
- Coordinate fractional specialists for key capability gaps
- Weekly strategic partnership to adapt as transformation unfolds
Months 5-6: Optimization & Transformation Sustainability
- Refine and optimize new organizational architecture
- Establish governance for ongoing strategic decision-making
- Train leadership team to sustain and evolve the transformation
- Build internal capacity for continuous improvement
- Transition to ongoing fractional COO relationship or graduation
Results You Can Expect
What changes after working together
Strategic Transformation
- Complete enterprise architecture map showing how your entire business system connects
- Clear transformation roadmap from current state to future state
- Organizational change successfully navigated with team buy-in
- Confidence in strategic direction with ongoing thought partnership
- Sustainable competitive advantages built into your business model
Operational Excellence
- Right organizational structure aligned to strategy
- Key capabilities in place (built, bought, or borrowed via fractional specialists)
- Technology architecture supporting business goals, not dictating them
- Brand, marketing, and operations working as integrated system
- Leadership team empowered to sustain and evolve the transformation
Want these results for your organization?
Start the ConversationAbout Joshua Beneventi
17 Years Building and Transforming Organizations
I'm Joshua Beneventi. I've spent 17 years across diverse sectors - from NIH fund management at UCSD to real estate entrepreneurship to leading business operations for a $3M+ international education company. Most recently, I served as Director of Business Operations, where I drove 28% revenue growth, scaled operations internationally, and provided full-stack consulting to schools across multiple countries.
My background spans the technical and the human: I hold a degree in Sociocultural Anthropology with emphasis in Psychology from UCSD (cum laude), I'm PMP certified, and I'm currently pursuing a Master's in Enterprise Architecture and Business Transformation. I speak English, Spanish, Portuguese, and Arabic - which has proven invaluable working with international organizations.
What sets me apart? I understand how organizations actually work - not just the systems and processes, but the people, culture, and psychology of change. I've scaled a social media platform 70x. I've led international transformations. I've coached executives and managed complex projects. Now I bring that full-stack perspective to mission-driven founders who need both the architecture and the change leadership to transform.
Ready to Get Your Operations Under Control?
Let's have a 20-minute conversation to see if there's a fit.
Even if we don't work together, I'll give you free feedback on your biggest operational challenge.
📧 joshuabeneventi@gmail.com 🔗 Connect on LinkedIn